The Service Platform

The Utility-Payment service platform offers a fully scalable payment solution complete with multiple payment options through multiple channels. Its robust feature set allows you to tailor a solution to suit your needs and the needs of your customers or members. Most importantly the Utility-Payment platform allows you to manage your payment channels and options so you can move your customers and members towards the payment mix that saves you money.

• Payment Processing - credit cards, e-checks, remote deposit capture, lockbox.

• Channel Support - online, CSR, IVR, lockbox, and UtilityByText are all part of the platform and service offering.

• Reporting - Detailed reporting provides customer transaction-level information. Save time and money with real-time data matched to your software's records.

• Integrated Solution - Ask about our integrated solutions. If you are using one of the major software packages, let us know.

• Compliant - PCI compliance is something we don't take lightly. Avoid handling sensitive customer credit card and bank account information. Let us protect you.

• Convenience Fees - Not normally accepting cards or want to save on transactions? We can implement flat convenience fee structures so your customers pay the transaction costs.

• Fully Scalable - We process billions of dollars a year for public companies and some of the largest entities in the utility industry. Whether you are a utility or co-op with a few hundred memebers, or tends of thousands, our solution is built to handle any customer's requirements and volume.